Terms And Conditions

 

Here at Best4  our privacy policy clearly demonstrates the paramount importance we place upon the online privacy of our customers. Our private policy statement hereunder reveals our information gathering and dissemination practices for our website, website.ie. By accessing our website, you are bound to the terms and conditions of our privacy policy.

Returns & Refunds Policy

Cancellations & Returns:

If you are not satisfied with your product, we can only refund or exchange a product if we receive it back to our warehouse within 7 days of receipt. The returned product must be in its original packaging and be in resalable condition. Delivery charges will only be refunded if a product was faulty, damaged or incorrectly despatched. Any changes or cancellation in respect of any order must be notified in writing to the company within two days of placing the order.

Please ensure that the product is returned in original packaging and in resalable condition. No refund or exchange will be authorised unless these conditions are met entirely.

If a product is faulty, it must be sent back in its original packaging. Upon receipt of the product return it will be promptly despatched to the supplier for inspection. The supplier will either fix the faulty product or if necessary we will get a replacement product sent out without delay.

Please call +3531850353637 with your Order Number as per you order confirmation and our customer care team will issue you Returns Authorisation Code. The Customer Care Line is available Monday-Friday 9am - 5.00pm. Include a note with the following information: the reason for the product return, your name, address, daytime contact phone number, Order Number and your Returns Authorisation Code. Make sure to keep a note of your Returns Authorisation Code.

Return your product to Best4 Kitchens , Dublin 12 . We recommend personal delivery or registered post.

This Returns Policy is in accordance with sale of goods act .These terms do not affect your statutory rights.

Information we require from you:

Our Website's forms for both registration and ordering require of you to give us your contact details (i.e. your name and email address) and our order forms require financial information (i.e. your account or credit card numbers) also. At no point and under no circumstances are or will your credit card details stored by Company Name

How we use your contact information:

Your contact information is used to contact you where necessary in relation to transactions you have entered into on the Best 4 website. You are given the option to determine whether you may be contacted on occasion with regard promotions, offers, gift ideas etc. Your details will not be used for any purpose other than in connection with your transaction. Your name and address will not disclosed to any outside agency unless we are compelled to do so by law. If any third party serves upon us a subpoena or alternative lawfully binding documents compelling disclosure of your identity, we will use best practice procedures to provide you notice to the latest address on our files. We accept no responsibility whatsoever if your contact information is inaccurate or not up to date or if we are otherwise incapable or unable to provide notice. Your contact information will be passed on to a successor in the event of transfer of ownership of the business

Cookies:

A cookie is a small data file created by a Web server. It is stored on your computer. Cookies can be either temporarily for that session only or permanent (placed) on the hard disk (persistent cookie). Cookies provide a methodology for a Web site to recognise you and keep track of your choices and preferences. Cookies are used to "maintain the state" of a online session as a user browses around the site. Our shopping cart is an example. When you can place an item in the cart, switch to another page or even another site, and when you come back, the site recognises you, and you can continue with to place your order. Cookies are used to allow you purchase on the website and use our shopping cart technologies.

Other sites and their privacy policy:

If our Site contain links to other websites, Best 4 is not responsible for the privacy practices or the content of such web sites.

Secure Payments:

Payments are processed on a secure server Realex . Encryption technology is used. All practical and reasonable measures and precautions will be taken to secure and protect your information.

Privacy Policy Changes:

Any future changes to our privacy policy will be published on our Best4  website. These changes may occur because of changes in our business requirements. It is important that these changes are documented to protect your rights under Data Protection legislation.